Neneth is taking a short break
Accepted payment methods
Returns & exchanges
Payment
I accept Paypal through your PayPal account, as well as all major Credit Cards (these will also be taken through PayPal but you won’t have to open an account with paypal but can pay from your credit card directly).
CUSTOMS:
International buyers, please be aware that you may have to pay duties and taxes on your items once they arrive in your country. Contact your local customs office to see if and how this applies to you.
Shipping
All items will be sent in handmade blossom gift boxes, with the jewellery wrapped in tissue paper. I recommend that you keep your silver jewellery in tissue paper to delay the onset of natural tarnish.
SHIPPING:
I use Royal Mail to ship items worldwide. Items will be sent by uninsured first class. Please note that this means that if an item gets lost in the mail there’s nothing that I can do about it, so this is entirely at your risk. I therefore recommend that you pay extra postage for the item to be insured. If you choose your item to be sent by insured mail, please contact me to let me know. I will then send you a revised invoice to reflect the change in cost.
Shipping Costs are as follows:
$5 to the UK, first class uninsured mail
$7.50 to the UK, recorded delivery (insured)
$10 to the USA by uninsured airmail
$15 to the USA by airsure
Other countries, please check with me before placing your order.
PLEASE NOTE: I sometimes offer items with free world-wide delivery. Please check each listing for the correct postage costs.
Additional policies and FAQs
I love to get feedback, but I understand that many buyers prefer not to leave it. I respect buyers' privacy, and the decision to leave feedback is up to you. Additionally, I would love to hear any comments you might have on my shop, the ease of your shopping experience and any other things you’d like to discuss. Also, why not let me know how you found me - just drop me a line and let me know; it all helps towards improving your shopping experience at Neneth’s…
WHOLESALE:
I do offer my items at wholesale rates if you buy in quantity. Please contact me for my terms if you are interested.
Thanks to all you Angels on Earth.
Love
Liza x